Privacy policy
We value the trust you place in us. That’s why we consider it our responsibility to protect your privacy.
On this page, you’ll find information about what data we collect when you use our website, why we collect it, and how we use it to improve your experience.
This Privacy Policy applies to all services offered through www.eloirahealth.com.
1. Respect for Your Privacy
By using our website, you agree to this Privacy Policy.
Please note: Eloira Health is not responsible for the privacy policies of external websites or third-party services linked from our site.
We respect your privacy and ensure that any personal information you share with us is handled confidentially and securely.
2. What Information We Collect
When You Use Our Services
When you register on our website or place an order, we may ask for personal information such as:
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Name
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Address
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Email address
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Phone number
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Payment details
This information is used solely to provide the service you requested. It is stored securely on our servers or those of trusted partners.
We do not combine this information with other personal data.
When You Communicate With Us
If you email us or contact us through a form on our website, we may store the correspondence to help us respond effectively.
We may ask for personal information relevant to your request.
As always, your data remains confidential and secure.
3. Cookies & Analytics
We use cookies (small text files stored on your device) to:
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Analyze how visitors interact with the website
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Improve overall site performance
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Personalize content and recommendations
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Track shopping cart behavior
Data collected through cookies may be stored on secure servers operated by Eloira Health or trusted third-party providers (e.g., analytics tools).
Cookies help us create a smoother, more relevant experience for you.
4. SMS Communication
Consent to Receive SMS
When you provide your phone number at checkout or sign up on our website, you agree to receive SMS updates from us, including:
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Order confirmations
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Shipping notifications
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Abandoned cart reminders
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Exclusive promotions
You will receive no more than 8 messages per month, and your phone number will never be sold or shared with third parties.
How to Unsubscribe
To stop receiving SMS messages, reply STOP to any SMS or click an unsubscribe link when available.
Standard carrier messaging and data rates may apply.
If you need help with SMS services, reply HELP or contact us at:
📧 support@eloirahealth.com
5. Abandoned Cart Policy
When you add products to your shopping cart but do not complete your purchase, we may send you a reminder via SMS or email to assist you in completing your order.
This is done solely to enhance your shopping experience.
6. Data Security
Your privacy and data security are very important to us.
We ensure that:
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All personal information is stored securely
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Transactions are encrypted
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We work only with trusted third-party services that comply with strict privacy standards
7. Questions or Concerns?
If you have any questions about this Privacy Policy or how your data is handled, please contact us: